Welcome to Legal Recovery (“Platform”, “we”, “our”, or “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how Legal Recovery collects, uses, stores, and protects your information when you use our website, services, applications, and legal claim assistance platform.
By accessing or using our platform, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following categories of information:
A. Personal Information
- Full Name
- Phone Number
- Email Address
- City/Location
- Identification documents (if required)
- Billing and payment information
B. Claim & Dispute Information
- When you submit a claim, we may collect:
- Screenshots
- Agreements/contracts
- Invoices
- UPI/payment proof
- Emails
- WhatsApp chats
- Salary slips
- Consumer complaint details
- Refund dispute details
- Supporting legal documents
C. Technical Information
- We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website activity
- Cookies and analytics data
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process legal claims and dispute requests
- Draft and send legal notices
- Provide claim tracking and updates
- Verify documents and uploaded proof
- Improve our services and platform functionality
- Prevent fraud, misuse, and unauthorized activity
- Communicate with you regarding your claim
- Comply with legal obligations
3. DOCUMENT & DATA SECURITY
We understand that legal disputes involve sensitive information.
We implement reasonable technical and organizational security measures to protect:
- uploaded documents
- payment records
- personal information
- legal communications
- However, no online platform can guarantee absolute security.
4. SHARING OF INFORMATION
We do not sell your personal information.
We may share your information with:
- legal professionals
- advocates
- consultants
- technology providers
- payment gateways
- regulatory authorities
- law enforcement agencies (where legally required)
- Information is shared only to the extent necessary for claim processing and legal assistance.
5. USER RESPONSIBILITY
By using the platform, you confirm that:
- the information submitted by you is accurate
- you have lawful rights to upload documents and communications
- your claim is genuine and not misleading
- you will not misuse the platform for harassment, defamation, intimidation, or illegal purposes
- Legal Recovery reserves the right to suspend or reject claims that appear fraudulent, abusive, or unlawful.
6. NO GUARANTEE OF RECOVERY
Legal Recovery provides:
- legal escalation assistance
- notice drafting support
- claim facilitation services
- We do not guarantee:
- successful recovery
- settlement
- compensation
- legal outcome
- Results depend on:
- facts of the case
- supporting evidence
- response of the opposing party
- applicable laws
7. COOKIES & ANALYTICS
We may use cookies and analytics tools to:
- improve user experience
- understand website usage
- optimize performance
- analyze traffic patterns
- Users may disable cookies through browser settings.
8. DATA RETENTION
We may retain your information and uploaded documents:
- for claim management
- compliance purposes
- dispute resolution
- legal obligations
- internal recordkeeping
- We reserve the right to retain records where legally necessary.
9. THIRD-PARTY SERVICES
Our platform may contain links or integrations with third-party services including:
- payment gateways
- communication providers
- cloud storage providers
- analytics services
- We are not responsible for the privacy practices of third-party platforms.
10. CHILDREN’S PRIVACY
Our services are intended for individuals above 18 years of age.
We do not knowingly collect personal information from minors.
11. LIMITATION OF LIABILITY
Legal Recovery acts as a legal-tech facilitation platform providing structured claim support and legal escalation assistance.
We are not responsible for:
- inaccurate user submissions
- third-party conduct
- claim outcomes
- settlement failures
- indirect losses arising from platform usage
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with revised effective dates.
Users are encouraged to review this policy periodically.
13. CONTACT US
For privacy-related concerns, please contact:
- Legal Recovery
- Email: support@legalrecovery.in
- Website: legalrecovery.in
14. CONSENT
By accessing or using Legal Recovery, you consent to:
- collection of information
- processing of uploaded documents
- communication regarding claims
- usage of services in accordance with this Privacy Policy.
Questions? support@legalrecovery.in